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| P4.5.1 The Critical Factors in Information Technology Investment Success: Two Day Training Programme: Held in February 2003 - Re-Runs Planned |
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| Over 70% of Information Technology (I.T.) investments fail and over 70% of corporations are dissatisfied with their I.T. investments. A number of significant corporate collapses in recent years can be attributed to Information Technology Investment failure. |
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| WHY? |
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| Since 1994 i have undertaken considerable applied research into these shocking statistics and have presented my findings at numerous local and international conferences. |
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| I am now in the process of publishing a book on the subject and would like to invite you or your representative to attend a two day training programme on the Critical Factors in Information Technology Investment Success on Tuesday 18 and Wednesday 19 February 2003. |
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| Challenging Findings |
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| Our findings challenge much of the conventional wisdom regarding Information Technology and offer executive management the opportunity to gain control over what seems in many organizations to be an area of business that has escaped executive control. |
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| Why Information Technology Is Not Delivering |
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| By attending this training programme, the Critical Factors in Information Technology Investment Success, you will learn why I.T. is not delivering and will also learn the critical business factors required for I.T. investment success in your organization. |
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| Pro-Active Business Measures |
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| This information will enable you to take pro-active measures to bring your Information Technology into line as a productive, effective contributor to corporate operation, sustainability and better decision making and as a resource contributing to corporate competitiveness and profitability in line with corporate expectations. |
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| Equip to Take Charge Immediately |
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| The Critical Factors in Information Technology Investment Success training programme will equip you with insights which you will be able to apply immediately in taking charge of your existing I.T. investments and in taking control of current I.T. projects. |
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| Increase Probability of Success |
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| This will substantially reduce the probability of failure and increase the probability of a successful outcome. |
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| Prevent Business Crippling Outcomes |
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| These measures will prevent the business crippling and career threatening outcomes that so frequently characterise I.T. projects. |
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| Two Days of Intensive Training |
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| This two day intensive training session on the Critical Factors in I.T. Investment Success provides a comprehensive review of the factors that give rise to the total failure of 70% of all Information Technology projects and result in a further 20% failing to meet the initial expectations and business requirement. |
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| Practical Experience and Case Histories |
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| The training programme is based on the practical experience of Dr James Robertson over more than two decades of designing and implementing Information Technology solutions that have delivered lasting value as well as experience with projects that have not met his expectations. |
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| How to Overcome The Factors That Give Rise to Failure |
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| The Critical Factors in Information Technology Investment Success programme covers a comprehensive presentation of the factors that give rise to failure and how to overcome them, presented in the context of numerous first hand case histories. This presentation is tied together to establish the factors which are critical to I.T. investment success. |
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| Critical Business Requirements |
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| A comprehensive practical training session is included with regard to the development of the critical business requirements for any information technology investment as well as the development of the critical business requirements for an Information Technology Strategy. |
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| Copy of Software Tools Included |
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| Critical Factors in Information Technology Investment Success course delegates will receive a set of the strategic planning software tools used during this session. |
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| Procurement |
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| The final session of the Critical Factors in Information Technology Investment Success course looks at issues of business solution procurement and addresses many of the issues that are necessary for the drafting of an effective procurement request for proposal and contract. |
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| Handouts |
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| Delegates to the Critical Factors in Information Technology Investment Success course will receive a number of handouts, as well as a copy of the presentations given during the course and copies of the software tools used. |
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| Course Progam |
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| The course program comprises: |
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| DAY 1 -- THE CRITICAL FACTORS FOR I.T. INVESTMENT SUCCESS |
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| The first day's agenda comprises a series of presentations on the wide variety of different factors that give rise to failure, how they contribute to failure and how to overcome them. |
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| Case Histories |
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| Considerable reference will be made to case histories. |
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| Literally dozens of factors giving rise to failure or sub-optimal outcomes will be presented and discussed. |
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| Critical Factors for Success |
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| The entire day's presentations will be drawn together to highlight the seven Critical Factors that are pre-requisite for the success of any Information Technology project or investment. |
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| Clear Understanding |
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| At the end of the day delegates will have a clear understanding of the factors that give rise to failure and how to overcome them. They will also have a broad understanding of the critical factor approach that will effectively overcome these problem areas. |
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| DAY 2 -- DEVELOPING EFFECTIVE BUSINESS REQUIREMENTS FOR INFORMATION TECHNOLOGY INVESTMENTS |
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| The second day will start with a recap of the findings of Day One with particular emphasis on clearly defining the practical application of the seven critical factors for success. |
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| I.T. Strategic Planning |
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| Delegates will then be introduced to the JAR&A strategic planning methodology and tool-set and will be taught how to apply these tools in practice in developing an Information Technology Strategy that works. The elements of this session will comprise: |
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| a. Critical Business Issues |
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| Identifying the Critical Business Issues that determine Information Technology Strategy and I.T. procurement requirements for the business. |
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| b. Actions to Meet Business Objectives |
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| Formulating the strategic actions necessary to ensure that the business objectives are met. |
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| c. Integration of Critical Factors |
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| Critical factors for successful Information Technology strategy and I.T. project design and implementation and how to integrate them into strategic and project plans. |
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| Copies of Tools |
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| Copies of the computer based tools used during the day will be made available to delegates and delegates who bring their own computers will be able to work with the tools during the day. |
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| Procurement |
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| One of the many factors that give rise to I.T. failure relate to procurement procedures which fail to create the appropriate contractual environment to ensure the transfer of risk to the supplier where this is appropriate. |
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| Avoid Contractor Profit from Client Misfortune |
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| Far too many I.T. projects fail for reasons that amount to gross negligence on the part of suppliers but end up costing the client while the supplier get's off with little or no loss or even continues to profit out of the misfortune of the client. |
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| Performance Risk |
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| Principles of designing procurement programmes and contract documents that ensure that performance risk is correctly allocated will be discussed and sample documents will be presented. |
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| TRAINING DELIVERABLES |
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| On completion of the two days of training in the Critical Factors in Information Technology Investment Success delegates will have: |
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| a. A comprehensive understanding of the factors that give rise to failure AND how to counter them. |
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| b. A thorough grounding in the critical factors for I.T. Investment success and how to apply them. |
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| c. Practical understanding of the strategic planning tools and how to apply them in practice to develop their own Information Technology Strategy and I.T. project requirements. |
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| d. A thorough grounding in the principles of business outcome based I.T. procurement. |
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| e. Electronic copies of all the slide shows used during the training. |
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| f. Electronic copies of the strategic planning tools used during the training. |
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| g. Electronic copies of the procurement documents used during the training. |
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| Overall delegates will have a solid grounding in a new way of looking at Information Technology projects and a solid basis for greater effectiveness in the future. |
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| Information Technology Managers and Non-I.T. Managers |
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| The Critical Factors in Information Technology Investment Success course is aimed at I.T. Managers and ALSO non-I.T. managers who are frustrated at the poor performance of Information Technology and would like to undertake effective measures to improve the effective management of Information Technology within their businesses. |
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| Business Solution Orientated |
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| The Critical Factors in I.T. Investment Success course content is business solution orientated and, as such, does not require an understanding of the technology of "Information Technology", nor does it require a knowledge of the latest buzz words, etc. |
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| Responsibility of Technologists to Understand Business Requirement |
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| The Critical Factors in Information Technology Investment Success course is firmly grounded on the principle that it is NOT the responsibility of the business to understand the technology but that it IS the responsibility of technologists to understand the requirements of the business and ensure that those requirements are satisfied. |
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| Course Fees |
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| The course fees for the Critical Factors in Information Technology Investment Success course are R2,950 excluding VAT for the full two day course (R3,363.00 inclusive). Fees are payable one week before the start of training |
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| Early Bird Price |
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| An early bird price of R2,600 is applicable for bookings made and paid for before 31 January 2003 (R2,964.00 inclusive). |
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| Trainer -- Dr James Robertson |
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| The Critical Factors in Information Technology Investment Success training will be given by Dr James Robertson. Refer "Credentials", "About" and other information on the left hand side bar to this page as well as the Home page of this site for more information. |
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| Training Dates and Venue |
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| The Critical Factors in Information Technology Investment Success training will take place on Tuesday18 and Wednesday19 February 2003 at the Rosebank Hotel, corner Tyrwhitt and Sturdee Avenues, Rosebank, Johannesburg and will run from 09h00 to 17h00 daily. |
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| Catering and Parking |
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| Lunches and teas will be served and parking provided. |
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| Accommodation |
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| A special arrangement for hotel accommodation has been made for those from out of town. Please make sure that you mention that you are attending the training programme when you make your reservation. The Rosebank Hotel can be contacted on 011-447-2700; Fax 011-447-3276 or email rosebank@rosebankhotel.co.za. |
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| In-House Training |
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| The Critical Factors in Information Technology Investment Success course can also be provided as an in-house course tailored to the specific requirements of the client. |
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| Delegate Evaluation Results for The Critical Factors in Information Technology Investment Success Training Program Run In February 2003 |
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